Privacy Policy

Last updated: August 2024

cliff-fable is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following types of information:

• Information you provide when completing forms on our website, including your name, email address, company name, and details about your enquiry
• Information provided during correspondence with our team
• Technical data including your IP address, browser type, time zone settings, and information about your visit to our website
• Information gathered through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To send you information about our services where you have given consent
• To improve our website and services based on how visitors use our site
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, where you have provided it
• Performance of a contract or to take steps at your request before entering into a contract
• Compliance with legal obligations
• Our legitimate business interests, where these do not override your rights

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for a period of three years unless you request earlier deletion.

Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

Under data protection law, you have the following rights:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at [email protected] or write to us at:

cliff-fable
Unit 14, Colmore Business District
45 Waterloo Street
Birmingham B2 5TB
United Kingdom